Privacy policy

Privacy policy
8th August 2014

This privacy policy explains how we use any personal information we collect about you when you use this website.

Information we collect about you

We collect information about you when you register with us or place an enquiry for our products and services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to provide you with the FESPA products and services you have requested, or other closely related purposes such as carrying out a survey to find out if you are happy with the level of service you received.

If you agree, we would like to send you information about other FESPA products and services we think may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to FESPA Associations and their members, and third parties. If you subscribe to our services such as FESPA World, you can cancel your subscription at any time.

Opt out

If you no longer wish to be contacted for marketing purposes or to unsubscribe from one of our products or services, FESPA will accept, acknowledge and maintain your request to opt-out of future communication from FESPA, their Associations and members or any other third party.

To opt out please send your opt-out request with the following information to marketing@fespa.com or the address show below:

Your name, your company name, your address or email so that we can identify you on our database and your preferences:

-          by show, event or subscription (or All)

-          by channel e.g. email, phone, mail or SMS (or All)

Access to your information and correction

FESPA aims to meet the highest standards when collecting and using personal and business information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email marketing@fespa.com or write to us at the address below. We make a small €10.00 charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

When someone visits FESPA websites, we use cookies to collect standard internet log information and details of visitor behaviour patterns. Cookies are a small, simple text file with no risk of containing a virus. We do this to find out things such as the number of visitors to the various parts of the site and to compile statistical reports on website activity. We collect this information in a way which does not identify anyone. For further information, visit www.aboutcookies.org

You can set your browser not to accept cookies and the above website tells you how to remove them. However, in a few cases some of our website features may not function as a result.

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Third Party Services

FESPA uses a third party service to help maintain the security and performance of FESPA websites. To deliver this service, it processes the IP addresses of visitors to FESPA websites.

We also use third party services and systems to provide some websites, as well as some functions on our own websites, and marketing functions. These include social media platforms such as Facebook, Twitter, YouTube, LinkedIn, Xing, Google+ Google Analytics, event registration services such as N200, InfoExpo and others. When using their systems, their standard privacy terms apply.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 26 September 2016.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email: marketing@fespa.com

By post: Fespa Limited, Holmbury, The Dorking Business Park, Station Road, Dorking RH4 1HJ.