Privacy Statement

This Privacy Statement sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by FESPA Limited.

If you have any requests concerning your personal information or any queries with regard to these practices, please contact claire.adams@fespa.com. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information we collect about you

We collect information from visitors to this website through the use of online enquiry forms, website sign up forms and email hyperlinks. We also collect information about the transactions you undertake through this site (See Payments). We collect information to process registrations to events managed by us. We collect additional information about your visit to our website using cookies (See Use of Cookies).

How will we use the information about you?

We process personal information collected via this website and our registration forms for:

  • the purposes of: providing and personalising our products and services
  • dealing with your enquiries and registrations
  • administering orders relating to our suppliers
  • exhibitors and visitors
  • administering membership and subscription records
  • carrying out market research campaigns
  • providing you with information about our products and services
  • carry out customer service and support, deal with enquiries or notify you of changes in relation to your attendance at one of our events, use of our site or other services
  • carry out aggregated and anonymised research about general customer engagement with our events, sites and services.

Use of Cookies

We use cookies to gather information about your visit to our website and to keep track of your preferences and browsing patterns, building up a demographic profile. Most browsers will allow you to turn off cookies. For more information on how to do this and to see which cookies we use, please see our Cookie Policy

Marketing

Please note that your information may be used to send you details of those products or services that we offer, that we have identified as likely to be of interest to you. This will be in accordance with any preferences that you may have indicated when you completed a registration form or other data capture form.

We do not collect data for third party marketing except when sharing your details with our FESPA Associations (see below).

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact Claire Adams at claire.adams@fespa.com or write to Claire at the following address:

FESPA Limited, Holmbury, The Dorking Business Park, Dorking, Surrey RH4 1HJ

FESPA Associations

FESPA is a global federation of national associations for the screen printing, digital printing and textile printing community. FESPA Associations operate on a membership basis and provide their members with:

  • technical support
  • forums
  • networking opportunities
  • access to training resources
  • discounted access to local and regional events.

From time to time we would like to be able to pass your information to your local FESPA Association. We will only do this when you opt in to receive communications from your local Association through:

  • our registration forms
  • the FESPA Print Census. 

Please refer to the Privacy Statement of your local Association for further details on how they collect and process personal data.

You may ask us at any point not to share your information with FESPA Associations for this purpose, by contacting claire.adams@fespa.com or write to Claire Adams at the following address:

FESPA Limited, Holmbury, The Dorking Business Park, Dorking, Surrey RH4 1HJ

Third Party Services

FESPA uses a third party service to help maintain the security and performance of FESPA websites. To deliver this service, it processes the IP addresses of visitors to FESPA websites. We do not store credit card details.

We also use third party services and systems to provide some functions on our own websites, and marketing functions. These include social media platforms, web analytics services, event registration services and exhibition catalogue publishers. When using their systems, their standard privacy terms apply.

We may share our data with FESPA approved sponsors, partners and media partners, who may wish to send you information on related products services and other events. We only do this with your consent. You may ask us at any point not to share your information with third parties for this purpose by contacting Claire.adams@fespa.com or write to Claire Adams at the following address:

FESPA Limited, Holmbury, The Dorking Business Park, Dorking, Surrey RH4 1HJ

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Statement.  If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy statement, which may differ from ours.

Payments

We do not store credit card details nor do we share customer details with any third parties.

FESPA cannot be held responsible for any external events outside of our control which may prevent you from attending a FESPA Exhibition. Paid-for registrations are non-refundable and non-transferable.

For further information on our refund policy for our conferences and other FESPA events, please refer to Terms and Conditions

For payment enquiries please contact: andy.fearn@fespa.com or write to Andy Fearn at: FESPA Limited, Holmbury, The Dorking Business Park, Dorking, Surrey RH4 IHJ, UK

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Subject access requests

You have the right to see what personal data we hold about you.  To obtain a copy of the personal information we hold about you, please write to Claire Adams at:

FESPA Limited, Holmbury, The Dorking Business Park, Dorking, Surrey RH4 IHJ, UK

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.

This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Changes to our privacy statement

We keep our privacy statement under regular review and we will place any updates on this webpage. This privacy statement was last updated on 4th December 2017.

How to contact us

Please contact us if you have any questions about our privacy statement or information we hold about you:

By email: marketing@fespa.com
By post: Fespa Limited, Holmbury, The Dorking Business Park, Station Road, Dorking RH4 1HJ.